“Mr Patel is accurate and efficient but also incredibly gentle, considerate and kind. He tailors his approach to my psychological needs by asking whether I would like him to tell me what he is doing at each stage or just tell me when it is over. I find that incredibly accommodating and a true example of going the extra mile…

…Mr Patel establishes a calm, friendly rapport so quickly and THAT is the key ingredient that eases my anxiety, makes overall experience far more bearable and leaves me thanking him and genuinely meaning it! It is the relationship, trust and consistently excellent job that makes me a loyal customer…

…I am always very anxious in the dentists chair to the point of shaking when I hear the drill (even though I have never had a cause to worry) and Mr Patel always does upmost to put me at ease. He has a very calming presence and always makes me feel as though I am in control of what happens in the chair. He never makes me feel foolish for being anxious. He is welcoming and (probably most importantly when someone’s head is so close to yours for such a long time) he never has bad breath.”