“Mr Patel is accurate and efficient but also incredibly gentle, considerate and kind. He tailors his approach to my psychological needs by asking whether I would like him to tell me what he is doing at each stage or just tell me when it is over. I find that incredibly accommodating and a true example of going the extra mile…
…Mr Patel establishes a calm, friendly rapport so quickly and THAT is the key ingredient that eases my anxiety, makes overall experience far more bearable and leaves me thanking him and genuinely meaning it! It is the relationship, trust and consistently excellent job that makes me a loyal customer…
…I am always very anxious in the dentists chair to the point of shaking when I hear the drill (even though I have never had a cause to worry) and Mr Patel always does upmost to put me at ease. He has a very calming presence and always makes me feel as though I am in control of what happens in the chair. He never makes me feel foolish for being anxious. He is welcoming and (probably most importantly when someone’s head is so close to yours for such a long time) he never has bad breath.”
“This is a friendly dental practice set in a pleasant environment. Sal is professional, caring and very approachable. He will listen to your questions and concerns making you feel at ease by explaining your treatment in full. The quality of Sal’s work is excellent. I would recommend this practice to anyone- in fact I already have and now they are grateful to be one of Sal’s patients too.”
“…..Mr Patel and his assistant are extremely efficient…. Very professional, caring with a personal touch for each individual especially those who are anxious about dental visits….. Takes time out however rushed or pressurised and never into having treatment that is unnecessary.”
“Dear Rifat, It was with great trepidation that I eventually took sufficient courage to call a dentist. I was so apprehensive, my teeth- what was left of them- were terrible and I thought that the dentist would just say “It’s your own fault”- quite right too.
But that didn’t happen. He was so sympathetic, understanding and was prepared to talk and suggest the options available. I couldn’t believe how lucky I was to find someone who was prepared to give his time to help me. He gave me assurance and confidence and I have no fears about “a visit to the dentist”.
I have encountered only total kindness and concern from all the staff with whom I have contact and I can not praise the practice enough because they have given me all the support I needed.
Having thought about implants, I will not succumb to being such a wimp and therefore I wish to proceed with the procedure on my bottom jaw! How good am I now!! You really have changed my “fears” about dentistry.”